Returns & Refunds
The short version: we don't sell anything, so your return goes to the store you actually bought from.
Ceiling Fans and Lighting is an independent guide, not a store. We publish research and reviews, and some of our links are affiliate links. We never take your payment, hold your order, or ship products — every purchase is completed on the retailer's own site (most often Amazon).
Where to request a return or refund
Because your order lives with the retailer, returns, replacements and refunds are handled under their policy — not ours. If you bought a product after clicking one of our links, go to the store where you checked out and use their returns process:
- Amazon: open Your Orders, choose the item, and select Return or replace items. Amazon's own return window and refund terms apply.
- Other retailers: use the returns or customer-service section of the site where you completed your purchase.
What we can and can't do
- We can help if a link was wrong, a page was inaccurate, or a product no longer matches what we described — tell us and we'll fix the page. See our corrections policy.
- We can't issue refunds, process returns, cancel orders, or see your order details — we never receive them.
Do we sell paid products or subscriptions?
No. Reading Ceiling Fans and Lighting is free and there is nothing here for us to refund. If that ever changes, this page will be updated with clear terms before any paid product is offered.